209, Nirmal Industrial Estate, Behind Malad Fire Brigade, Link Road, Malad (W), Mumbai – 400064.
We’re open Monday – Saturday, 9:30 a.m. – 6:30 p.m.
Frequently Asked Questions
Please read our FAQ before sending us a message.
Why maternity clothes?
Most important, for your own peace of mind! You will be otherwise uncomfortable in a thousand ways during pregnancy. At least your pregnant apparel should make you feel at peace. During the first trimester of your pregnancy you will have regular morning sickness and nausea. There will be some indigestion too. In that case its better to avoid tight trousers or dresses that are tight around the waist which will make your unsettled stomach wrestle even more. Many women complain about feeling hot during pregnancy. Your hormones are on a roller coaster ride now so you will sweat and feel exasperated with heat. So wearing clothes that are too tight or of a material that makes you feel hotter will only aggravate the situation. With right clothes you can avoid this and keep feeling woow!! You will eventual start putting on weight from the second trimester. To accommodate your expanding figure you need the best maternity clothes that will clothe you till the end of your third trimester.
What are the payment options available at momtobe.in?
- Credit card
- Debit card
- Net banking
- Cash On Delivery (COD)
Is COD a payment option?
Yes. We do provide COD for certain locations only after the order is verified. We may charge for COD services depending on the product/s, we ensure that we keep you aware about it and hence mention it clearly before your purchase.
What should I do if my payment fails?
In case of payment failure, please retry ensuring: - Information passed on to payment gateway is accurate, i.e. account details, billing address, password (in case of net banking) - Your internet connection is not disrupted in the process You can get in touch with Customer Care with your order number. Our email is: [email protected] for any clarifications.
Shipping, Cancellation & Returns
Where do you deliver?
We deliver across all major cities and towns in India and Internationally also, delivery charges for international delivery can be confirmed by getting in touch with us using Contact us
What is your shipping policy?
Please refer to the shipping policy for complete details. Click here for more
Do you deliver outside India?
Yes we do ship outside India on to pay basis, please contact customer care.
What are the shipping charges?
Shipping is free for orders above INR 500. For All International Deliveries, kindly contact our customer care
In how much time will I get the product?
We make sure to dispatch the product at the earliest. However, the actual time cannot be determined. You can track the shipment with the tracking number provided with your order.
Can you dispatch my order after some days as I’m out of town?
Please contact our customer care on [email protected]
How do I cancel my order?
You can cancel your order before it is shipped. Please contact our customer care on [email protected]
What is your return policy?
We offer 30 days return policy. Please check our returns policy for more. No returns are accepted for International deliveries after they are shipped
How do I return the product?
Please intimate our customer care representative at [email protected] with your order id and courier the parcel back to below address
Can I change size of the garment after I placed the order?
We can’t commit on it as we are not sure if the garment would be available in your size. However, feel free to put a request to our customer care on the same within 2 hours of placing the order. Email us at [email protected]
Can I save a product to be purchased later?
Yes you can. A product which is added to your cart will stay in your cart until the next time you login. Please note in such cases we will not keep the physical product aside for you as it’s not a confirmed order yet. Please confirm your order at the earliest.
A product is not available in my size. Can I get it?
We would love to give something that fits you. Please contact our customer care team at the earliest; we will try to arrange it for you.
Can my billing address & shipping address be different?
Yes. Certainly your billing address can be different from the shipping address.
Are my card details saved?
No. We understand the importance of the details & we do not store such details as it’s also against the law.
Are my registered contact registration details shared?
No. The contact details aren’t shared with anyone.
Why should I register for the newsletter?
We would like to be in touch with you & update you with our latest designs & trends.